{"id":1506,"date":"2025-04-16T10:19:17","date_gmt":"2025-04-16T08:19:17","guid":{"rendered":"https:\/\/ylis-creatrice.com\/?page_id=1506"},"modified":"2025-04-16T14:52:44","modified_gmt":"2025-04-16T12:52:44","slug":"conditions-generales-vente","status":"publish","type":"page","link":"https:\/\/ylis-creatrice.com\/en\/conditions-generales-vente\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente (CGV)"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1. Informations g\u00e9n\u00e9rales<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le site Ylis Cr\u00e9atrice est une boutique en ligne exploit\u00e9e par Yana Hilis, auto-entrepreneur immatricul\u00e9 sous le num\u00e9ro SIRET : XXXXXXXXXXXXX. Adresse e-mail de contact : <a>contact@ylis-creatrice.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente s&rsquo;appliquent \u00e0 toutes les ventes r\u00e9alis\u00e9es sur le site ylis-creatrice.com.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Produits<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits propos\u00e9s sont des tapis tufting faits main, en mod\u00e8les standards ou enti\u00e8rement personnalis\u00e9s (formes, motifs, couleurs, dimensions&#8230;). Chaque produit personnalis\u00e9 est r\u00e9alis\u00e9 sur commande, selon les sp\u00e9cifications du client.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Prix<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les prix affich\u00e9s sont exprim\u00e9s en euros (\u20ac), toutes taxes comprises. <strong>TVA non applicable, article 293 B du CGI<\/strong> (auto-entrepreneur).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les frais de livraison sont affich\u00e9s avant la validation de la commande et d\u00e9pendent du mode de livraison choisi et de la destination.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Commande &amp; paiement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La commande est valid\u00e9e une fois le paiement re\u00e7u dans son int\u00e9gralit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Modes de paiement accept\u00e9s<\/strong> :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Carte bancaire (via Stripe)<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Klarna (paiement en plusieurs fois si disponible)<\/li>\n\n\n\n<li>Google Pay \/ Apple Pay<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Une facture est envoy\u00e9e automatiquement par e-mail apr\u00e8s la confirmation de commande.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. D\u00e9lais de fabrication et de livraison<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Produits personnalis\u00e9s<\/strong> : entre <strong>2 to 4 weeks<\/strong> de fabrication.<\/li>\n\n\n\n<li>La livraison d\u00e9pend du transporteur choisi et de la destination (France ou international).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Transporteurs propos\u00e9s<\/strong> : La Poste, Mondial Relay, Chronopost.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Droit de r\u00e9tractation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 l&rsquo;article L221-28 du Code de la consommation, le droit de r\u00e9tractation <strong>ne s&rsquo;applique pas<\/strong> aux produits personnalis\u00e9s, r\u00e9alis\u00e9s \u00e0 la demande du client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les produits <strong>non personnalis\u00e9s<\/strong>, vous disposez d&rsquo;un <strong>d\u00e9lai de 14 jours<\/strong> \u00e0 compter de la r\u00e9ception du produit pour exercer votre droit de r\u00e9tractation. Les frais de retour sont \u00e0 la charge du client. Le produit doit \u00eatre renvoy\u00e9 en parfait \u00e9tat, non utilis\u00e9, dans son emballage d&rsquo;origine.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Retour &amp; remboursement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les retours ne sont accept\u00e9s que pour les produits non personnalis\u00e9s. Apr\u00e8s r\u00e9ception et v\u00e9rification de l&rsquo;\u00e9tat du produit, un remboursement sera effectu\u00e9 dans un d\u00e9lai de 14 jours.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. Garanties<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les produits b\u00e9n\u00e9ficient des garanties l\u00e9gales de conformit\u00e9 et contre les vices cach\u00e9s (articles L.217-4 et suivants du Code de la consommation).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. Service client<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute question, vous pouvez contacter :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By email at <a>contact@ylis-creatrice.com<\/a><\/li>\n\n\n\n<li>Via le formulaire de contact du site<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">10. R\u00e8glement des litiges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de litige, le client est invit\u00e9 \u00e0 contacter le service client pour une r\u00e9solution amiable. Conform\u00e9ment aux articles L612-1 et suivants du Code de la consommation, le client peut faire appel gratuitement \u00e0 un <strong>m\u00e9diateur de la consommation<\/strong> :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CM2C<\/strong> &#8211; <a href=\"https:\/\/www.cm2c.net\">https:\/\/www.cm2c.net<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Last updated: April 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Informations g\u00e9n\u00e9rales Le site Ylis Cr\u00e9atrice est une boutique en ligne exploit\u00e9e par Yana Hilis, auto-entrepreneur immatricul\u00e9 sous le num\u00e9ro SIRET : XXXXXXXXXXXXX. Adresse e-mail de contact : contact@ylis-creatrice.com Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente s&rsquo;appliquent \u00e0 toutes les ventes r\u00e9alis\u00e9es sur le site ylis-creatrice.com. 2. Produits Les produits propos\u00e9s sont des tapis tufting [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1506","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente (CGV) - Ylis Cr\u00e9atrice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ylis-creatrice.com\/en\/conditions-generales-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente (CGV) - Ylis Cr\u00e9atrice\" \/>\n<meta property=\"og:description\" content=\"1. 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Informations g\u00e9n\u00e9rales Le site Ylis Cr\u00e9atrice est une boutique en ligne exploit\u00e9e par Yana Hilis, auto-entrepreneur immatricul\u00e9 sous le num\u00e9ro SIRET : XXXXXXXXXXXXX. Adresse e-mail de contact : contact@ylis-creatrice.com Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente s&rsquo;appliquent \u00e0 toutes les ventes r\u00e9alis\u00e9es sur le site ylis-creatrice.com. 2. Produits Les produits propos\u00e9s sont des tapis tufting&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/pages\/1506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/comments?post=1506"}],"version-history":[{"count":2,"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/pages\/1506\/revisions"}],"predecessor-version":[{"id":1541,"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/pages\/1506\/revisions\/1541"}],"wp:attachment":[{"href":"https:\/\/ylis-creatrice.com\/en\/wp-json\/wp\/v2\/media?parent=1506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}